Parent of a Resident at The Mews

Hello Kerry (Home Manager)

I hope today finds you well.

This is my view of what The Mews team are doing in these difficult times.

Firstly, I would like to thank Mrs Kerry Lay and her team for looking after my son’s best interests.

Throughout Lockdown, and well before, my son has been kept safe and protected in a homely environment. His needs are catered for in all the ways that are possible (within the current guidelines).

He is well occupied and his mind is being stimulated. As someone who is active, he is taken for regular walks in the countryside, and enjoys riding his bicycle around the home’s grounds.

The staff are well focussed on each resident’s needs and provide the very best care.

Mrs Lay communicates well with us as a family, keeping us up to date with what he is doing, sending photographs, arranging video calls (which we really appreciate as we’ve been unable to see him in person) and addressing any concerns she or the staff may have.

My son always appears happy, in spite of not being able to come home to us each month, which reflects the stability of the environment and care.

My husband and I would like to thank Mrs Lay and her team for all they are doing in what are very challenging times.

Regards