Mr & Mrs Gregory

Good afternoon Zoe,

I've been given your name to write regarding Wantsum Lodge, Ramsgate.

My mother was a terminally ill resident there for nearly six months, and I wanted to let you know, what a fantastic job Margaret Lloyd and all her wonderful staff did in caring and looking after Mum. Mum passed away on 22/04/15, and if it hadn't been for the dedication and love shown by ALL of the staff concerned, the family did not think Mum would have made Christmas, let alone four months later.

They are truly a professionay bunch of wonderful people, who seriously care about the people in their care and their families. They deserve my heartfelt thanks for caring for Mum so well. Nothing was too much trouble.

I think it says it all about their genuine care, when four staff actually attended the service last week. They hardly have time to breathe, let alone give their time to attend a residents funeral.

I would therefore be very grateful if you could please pass on my own and my wife's sincere thanks to ALL the staff concerned. In the six months, we visited almost daily, there was not a member of staff we encountered who did not continually impress us with their efficiency and care. Nor a single occasion when we had any reason to be concerned that Mum was not in the very best possible place. They are a credit to your organisation and deserve the highest of praise. 

I can see why there is such a long waiting list there. Everyone wants the best care for their relatives and thanks to your staff that is just what they get along with the dedication, expertise, love and affection that they ALL have in abundance and give so freely.

Kindest Regards,

Paul & Elaine Gregory.